Export Manager
Duties :
This newly created position will coordinate activities between International Sales, importers, Supply Chain Operations, Finance and Marketing in order to ensure that international orders are planned and executed flawlessly and with continuous improvement. This will be a key connection between our international customers and our Supply Chain processes. In addition to demonstrating a solid grasp of international regulatory requirements, the Export Manager will be expected to manage the executional details associated with order processing, fulfillment and product movement from our Indonesia manufacturing location to international customers in a timely and error-free fashion. The Export Manager will also be the primary problem solving resource to our international customers. In addition, the Export Manager will be responsible for finding new export markets.
Responsibilities:
- Ensure the Customer Delight of our international customers
- Ensure that all products in the international marketplace are compliant with local regulations
- Ensure accuracy and compliance of all records related to international business
- Coordinates activities between International Sales, importers, Supply Chain Operations, Finance and Marketing in order to ensure that international orders are planned and executed flawlessly and that the international product supply and customer delight processes continuously improve.
- Coordinate the forecasting, production and inventory planning, documentation, scheduling, production, product quality, product movement and information flow associated with the timely and flawless fulfillment of international orders
- Develops and manages the budget associated with international product supply and quality assurance
- Stay abreast of regulatory requirements in all countries where the company does or anticipates doing business, and proactively ensures that all requirements are met
- Track order processing and fulfillment, and communicate status to customers as appropriate
- firm stickering and label requirements, and ensure that labels/stickers are ready for Production
- Confirm export documentation, and its timeliness
- Work with customers, production planning and warehousing to ensure effective forecasting and inventory management
- Resolve issues resulting from errors on orders, invoices, documentation and shipping
- Support implementation of quality programs
- Arrange freight quotations
- Manage importation trials
- Maintain company export records
- Manage and execute participation in trade exhibitions to search and develop new accounts for new markets
Requirements:
- Bachelors Degree in Business
- 5+ years total experience with at least 3 years of international customer service experience
- Willingness to travel globally on short notice
Please send your complete CV and most recent photograph within 10 days of this advertisement to:
djojonegoroc1000.hr@gmail.com
